Meet Your AI Property Assistant: How to Use Makao Match Chatbot

By Makao Match Team

Hunting for a two-bedroom in Kilimani under KES 35,000 usually means scrolling through page after page of listings. Or you could just ask. Makao Match's AI assistant turns a search into a conversation, you say what you want in plain language, and it does the digging.

It handles far more than search. Ask it to find a 1BR in Westlands under KES 25,000 and it will; ask what the average rent in Mombasa is, or which neighbourhoods suit families in Nairobi, and it answers from what it actually knows about the Kenyan market. It can walk you through how the platform works too, how to schedule a visit, how verification works, how to list your property or upgrade your plan, so it doubles as a guide as much as a search tool.

Reaching it is easy: look for the chat bubble in the bottom-right of any page, click, and type. A couple of habits get you better answers. Be specific, "2BR with parking in Kilimani" beats "find me a house" every time. Ask follow-up questions freely, because it remembers the context of your conversation and builds on it. And don't hesitate to ask about any Makao Match feature; it'll talk you through it. Best of all, it's there around the clock, no queues, no waiting, just answers whenever you need them.