Safety First: How Makao Match Protects You From Rental Scams
By Makao Match Team
Rental scams cost Kenyans millions every year. Fake listings, phantom landlords, double-letting, it's a real problem. Here's how Makao Match keeps you safe.
Our Safety Measures
- User verification, verified users have submitted real ID documents
- Fraud scoring, our system automatically flags suspicious listings (too-good-to-be-true prices, stolen photos)
- In-app chat, communicate on-platform where conversations are recorded, not on anonymous WhatsApp numbers
- Report system, flag suspicious listings or users with one click
- Visit scheduling, always see the property in person before paying anything
Red Flags to Watch For
- Rent is significantly below market rate for the area
- Landlord asks for payment before viewing
- No written lease agreement
- They can only communicate via one phone number, no email or platform
- Photos look too professional or are clearly from a different country
Our Advice
- Always visit the property in person before paying
- Pay via M-Pesa Paybill for a paper trail, never send to personal numbers
- Deal with verified users whenever possible
- If something feels off, report it, we investigate every report
Your safety is our priority. Stay informed, stay protected.